Snapden wants to see our customers and their businesses succeed! This is why we don’t just sell a piece of equipment and then go away. Below is the tech support we provide.
SOFTWARE, HARDWARE & PRINTER
Our set tech support hours are Monday – Friday 8am – 5pm MST and Saturdays 9am – 1pm. We will answer all emails and calls within 24 hours (likely much sooner).
Hardware and Equipment Tech Support can be reached at:
(855) 762-7336 – Option 3
In your email or voice mail please include:
- Description of issue
- Photos of the issue (if emailing and available) – they are very helpful in troubleshooting at times
- Name, email and phone number
Imaging Spectrum works with Snapden to sell Dark Room Booth software as well as printers. Imaging Spectrum has a tech support department that handles tech support tickets during normal business hours (Monday – Friday 8am to 5pm CST).
Software and Printer Tech Support can be reached at:
Software email – firstname.lastname@example.org
Printer email – email@example.com
Snapden is a reseller of licenses for Pic Pic Social. Pic Pic Social is available for technical assistance at the contact info below: